Wipro Work From Home Job – Wipro is recruiting for various Customer Service Representative and Opentext Content Server Server positions. All Eligible and Interested candidates can apply on or before (25-09-2023). More details about Wipro Recruitment vacancies, salary details, application fee, selection process, educational qualification, result, age limit and all other details/information about these posts are given below description.
Wipro Recruitment 2023
Job Location for Wipro Recruitment 2023 – For Customer Service Representative post, the job location for the candidates will be Gurugram and for Opentext Content Server Server post, the candidates will work from home as well as office. The work style of this position is mix and the office location of this position will be Bangalore.
Number of Vacancies – There are different numbers of open spots.
Name of Vacancies and Number of Posts – Below you will find the names of the jobs and how many spots are available for each one.
1. Customer Service Representative (chat process)
2. Opentext Content Server.
Responsibilities of Customer Service Representative –
- Customer service via call, chat and email
- Ensure timely and accurate service delivery at prescribed productivity levels
- Build client and domain knowledge to be able to deliver solutions in the first interaction
- Ensure adherence to customer service level agreements such as customer satisfaction, service levels, management time and customer effort
- Adhere to customer service attendance and accountability policies
- Execute query resolution and ensure proper documentation and follow up
- Identify, share and drive operational improvements
- Make sure that when you talk to people on the phone, through chat, or by email, you are always polite and helpful.
Responsibilities for OpenText Content Server –
- Leading the design and architecture of the OpenText project implementation, working with Business IT and the OpenText professional services team
- Advisor to the technical team for OpenText project implementation
- Designing and leading implementation projects or OpenText is mandatory
- Review project deliverables and ensure quality
- Demo project/product release to key stakeholders
- provide help and support
- Provide technical and operational documentation
Salary/Salary & Grade Pay – Salary payable for Customer Service Representative and Opentext Content Server Server posts will be around Rs.37,500 per month.
Age Limit – Candidates age should be minimum 18 years for Wipro Recruitment. Anyone of any age can apply for this job.
Educational Qualification – Here is the information about what education you need for this job.
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Customer Service Representative/ Opentext Content Server Server – {Graduation degree in any discipline. Look at your messages to learn more about what qualifications you need for school or a job.
Required knowledge and skills –
- excellent communication skills
- Must be flexible to work in rotational shift
- Proficient in computer usage and basic knowledge of MS Office
- 5 day work week
- collaborative environment
- performance based
- Ability to multitask in a fast paced environment
- Listens to what the customer wants and helps them decide on different ways to solve their problem.
Selection Method – Candidates will be selected for Wipro Recruitment based on Shortlisting/Assessment Test and Virtual/Telephonic or Field Interview. If someone applies for a job and they are the right age and have the right qualifications, they will be told if they got the job through their phone or email that they signed up with.
Work Experience – No additional work experience is required for these posts. Even people who are new and don’t have any experience can still apply for this job opportunity.
How to Apply – Anyone who is able and wants to can apply by going to the official website or using the link given below to apply online.
Click Here to Apply Online for Customer Service Representatives
Click Here to Apply Online for Opentext Content Server
Candidates have to register themselves online. Candidates have to apply through online mode only. If you send your application without using the internet, it will not be accepted.
Last Date for Submission of Application Form – All the candidates must apply on or before (25-09-2023). No application form will be submitted after the last date.
Application Fee – There will be no application fee for any candidate. Genuine recruiters never ask for money to conduct an interview or make a job offer. Be careful if you get such calls or emails as it could be a job scam.
Important Note – Applications received after the due date will not be considered under any circumstances. Applications that are not complete or turned in late, and do not include any required documents, will be immediately rejected without any explanation or communication. You need to send in the application forms before the final day. Late/incomplete applications are liable to be rejected.
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