Wipro Recruitment 2023 | Earn around ₹37,500 per month sitting at home

Wipro Work From Home Job – Wipro is recruiting for various Customer Service Representative and Opentext Content Server Server posts. All eligible and interested candidates can apply on or before (25-09-2023). More information about Wipro Recruitment vacancies, salary details, application fee, selection process, educational qualification, result, age limit and all other details/information about these posts are given in details below.

Wipro Recruitment 2023

Job Location for Wipro Recruitment 2023 – For Customer Service Representative post, the job location for the candidates will be Gurugram and for Opentext Content Server Server post, the candidates will work from home as well as office. The work style of this position is mixed and the office location of this position will be Bangalore.

Number of Vacancies – There are different numbers of vacancies.

Name of Vacancies and Number of Posts – Name and number of vacancies per post are mentioned below.
1. Customer Service Representative (Chat Process)
2. Opentext Content Server.

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Responsibilities of Customer Service Representative –

• Customer service via call, chat and email
• Ensure timely and accurate service delivery at prescribed productivity levels
• Build client and domain knowledge to be able to deliver solutions in the first interaction
• Ensure adherence to customer service level agreements such as customer satisfaction, service levels, management time and customer effort
• Follow customer service attendance and accountability policies
• Perform query resolution and ensure proper documentation and follow up
• Identify, share and drive operational improvements
• Maintain internal and customer level delivery quality on call, chat and email conversations.

Responsibilities for OpenText Content Server –

• Leading the design and architecture of OpenText project implementation, working with business IT and the OpenText professional services team
• Technical team advisor for OpenText project implementation
• Designing and leading implementation projects or OpenText is mandatory
• Review project deliverables and ensure quality
• Release demo project/product to key stakeholders
• provide assistance and support
• Provide technical and operational documentation

Salary and Grade Pay – The salary payable for Customer Service Representative and Opentext Content Server Server posts will be approximately Rs 37,500 per month.

Age Limit – Candidates age for Wipro Recruitment should be minimum 18 years. There is no upper age limit mentioned for this recruitment.

Educational Qualification – The details of educational qualification for this post are given below.

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Customer Service Representative/Opentext Content Server – {Graduation degree in any discipline. Check the notification to know more about educational qualification details.

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Required knowledge and skills –

• excellent communication skills
• Must be flexible to work rotational shifts
• Proficient in computer usage and basic knowledge of MS Office.
• 5 day work week
• collaborative environment
• performance based
• Ability to multitask in a fast-paced environment
• Understands customer requirements and advises customer on solution options.

Selection Method – Candidates will be selected for Wipro Recruitment on the basis of Shortlisting/Assessment Test and Virtual/Telephonic or Field Interview. If a candidate is shortlisted as per their desired age and qualification, they will be informed through registered mobile number or email ID.

Work Experience – No additional work experience is required for these posts. New candidates and candidates without experience can also apply for this recruitment.

How to Apply – All eligible and interested candidates must apply online through the official website or link given below.

Click Here to Apply Online for Customer Service Representatives

Click Here to Apply Online for Opentext Content Server 

Candidates have to register themselves online. Candidates must apply through online mode only. Applications sent through offline mode will definitely be rejected.

Last date for submission of application form – All candidates must apply on or before (25-09-2023). No application form will be submitted after the last date.

Application Fee – There will be no application fee for any candidate. Genuine recruiters never ask for money to conduct interviews or make job offers. If you receive such calls or emails then be careful as it could be a job scam.

Important Note – Applications received after the due date will not be considered under any circumstances. Incomplete or late applications without any enclosures will be summarily rejected without any reason and correspondence. Therefore, application forms should reach before the last date. Late/incomplete applications may be rejected.

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